FORBIDDEN LOVE

Return & Refund Policy Thanks for shopping at JbStar Presents.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

• You have 7 calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be in the same condition that you received it.

• Your item must be in the original packaging.

• Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Our goal is 100% accuracy on quantity and timeliness for all shipments. Orders are processed Monday-Friday.

All orders for in-stock merchandise are shipped within 48 hours.

Shipping charges are additional.

Standard Shipping

Orders will ship based on the corporate shipping guidelines. We do not ship to Post Office (PO) boxes.

Express Shipping

Orders placed by 3:00 PM Central Standard Time can be shipped the same day pending the credit card authorization. Our goal is 100% accuracy on quantity and timeliness for all shipments. Orders are processed Monday-Friday. Best efforts will be made to ship all orders for in-stock merchandise within 24 hours.

Tracking Packages

We will include an order tracking number on your order status page. You can track the package by clicking directly on the tracking number.

If we have a question about your order, we will contact you by phone or e-mail.

All orders should arrive with a packing slip. Please confirm that all the information on the packing slip is consistent with the materials in the box. Also make note of any damage to the box should you find a discrepancy.